ICT Officer II, Enterprise Infrastructure

Grade: DHA 8 | Terms of Service: Permanent and Pensionable | Advert No: DHA/50/2026

(a) Job Description

This is the entry and training grade for this cadre. An officer at this level will work under the guidance and supervision of a senior officer.

Duties and responsibilities will entail:

1. Ensuring all data centre equipment is powered off/on in a controlled manner as per documented procedures during planned outages;
2. Installing, configuring, and maintaining both physical and virtual servers;
3. Ensuring that operating systems on servers are patched, updated, and secure;
4. Monitoring and forecasting server resources to avoid overloading;
5. Liaising with data center engineers in configuring client requirements;
6. Documenting operational procedures in data center;
7. Maintaining a full register of data center equipment;
8. Assisting resolving data center requests/faults logged;
9. Working closely with third party service providers on data center management;
10. Participating in monitoring data center cyber security threats;
11. Participating in testing business continuity and disaster recovery plans.

(b) Job Specifications

For appointment to this grade, a candidate must have:

1. Bachelor’s degree in ICT, IT, Computer Science, Computer Engineering, Software Engineering, Systems Engineering, Information Systems, Mathematics or related discipline.