ICT Officer I, Enterprise Infrastructure

Grade: DHA 7 | Terms of Service: Permanent and Pensionable | Advert No: DHA/42/2026

(a) Job Description

Duties and responsibilities at this level will entail:

1. Ensuring all data centre equipment is powered off/on in a controlled manner as per documented procedures during planned outages;
2. Installing, configuring, and maintaining both physical and virtual servers;
3. Ensuring that operating systems on servers are patched, updated, and secure;
4. Monitoring and forecasting server resources to avoid overloading;
5. Liaising with data center engineers in configuring client requirements;
6. Documenting operational procedures in data center;
7. Maintaining a full register of data center equipment;
8. Assisting resolving data center requests/faults logged;
9. Working closely with third party service providers on data center management;
10. Participating in the monitoring of data center cyber security threats; and
11. Participating in creating and implementing (including testing) business continuity and disaster recovery plans for health sector data centers.

(b) Job Specifications

For appointment to this grade, a candidate must have:

1. Cumulative period of three (3) years’ relevant work experience at the grade of ICT Officer II, Enterprise Infrastructure or in a comparable position;
2. Bachelor’s degree in any of the following fields:- Information and Communication Technology (ICT), Information Technology (IT), Computer Science, Computer Engineering, Software Engineering, Systems Engineering, Information Systems, Mathematics or in any other ICT related discipline from a recognized institution; and
3. Shown merit and ability as reflected in work performance results.