Senior ICT Officer, Network and Connectivity

Grade: DHA 6 | Terms of Service: Permanent | Advert No: DHA/39/2026

(a) Job Description

Duties and responsibilities at this level will entail:

1. Participating in developing policies for critical traffic priorities to ensure service reliability and bandwidth allocation based on needs;
2. Developing incident response plan for quick resolution of issues to ensure minimal downtime;
3. Defining user roles and categories that meet organizational, regulatory and industry compliance standards;
4. Updating the firmware of network devices to protect against vulnerabilities;
5. Performing audits and checks of network components, cables, and connections;
6. Implementing the network access control policies and guidelines;
7. Assessing infrastructure needs and requirements for the network;
8. Analyzing performance requirements, such as bandwidth, latency, and reliability, based on the use case;
9. Ensuring compliance of network connectivity with relevant regulatory requirements and security practices;
10. Setting up the physical infrastructure and devices and ensuring proper cable management and hardware placement;
11. Configuring network components and devices as per the design specifications; and
12. Carrying out performance testing to optimize performance across the network.

(b) Job Specifications

For appointment to this grade, an officer must have:

1. Cumulative period six (6) years’ relevant work experience, three (3) of which must have been in the grade of ICT Officer I, Network and Connectivity or in a comparable position;
2. Bachelor’s degree in any of the following: - Computer Science, Information Technology, Information Communication Technology, Network Administration or related field from a recognized institution;
3. Relevant Network and Connectivity Certifications;
4. Membership to relevant professional body where applicable and in good standing; and
5. Shown merit and ability as reflected in work performance results.